Continuous Improvement Managed Services
While IFS continues to roll out new updates for its application suite, Corning Data is expanding our Application Managed Services to help our clients realize the benefits of new features and functionality enabling them to stay on course toward continuous improvement.
With Continuous Improvement Managed Services, we offer a variety of options to fit your budget and business needs. For a flat monthly fee, you can combine our Application Managed Services with Continuous Improvement initiatives.
Some of the services available include:
- Vision Tour – an in-depth analysis of your current business processes and IFS Applications licensing
- Business process improvement roadmap
- ROI proof of concept
- IFS and Oracle new feature services – we will analyze new releases to ensure you are taking full advantage of new features and functionality to meet your business goals
- 24 x 7 global support desk with ticketing system
- Application support
- Configuration and set-up support
- Issue logging, troubleshooting, and resolution
- Report design & development
- Defect reporting and escalation