Corning Data offers customized CNC Managed Services support for JD Edwards EnterpriseOne. You choose only those services that fit your needs, budget, and in-house capabilities. We don’t offer set “bundles” providing you with services you either don’t want or don’t need. Our offering is based on the very specifics of your organization. Service level options include 8 to 5, 24-hour, emergency, on-site, off-site, reactive or proactive.
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Depending on the service level you customize, some services may include:
- JDE user profile and roles maintenance
- JDE printer setup and maintenance
- Package builds
- Object promotions
- Technical assistance in troubleshooting issues
- Patching/Updates/Upgrades
- Application of JDE ESUs
- Installation of JDE tools or application releases/services packs
- Basic technical upgrade services to latest E1 release
- System/Security Audits
- Performance tuning
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