Corning Data offers customized Technical Managed Services support for the IFS Applications and Oracle Data Base.
You choose only those services that fit your needs, budget, and in-house capabilities. We don’t offer set “bundles” providing you with services you don’t want or don’t need. Our offering is based on the specifics of your organization. Service level options include 8 to 5, 24-hour, emergency, on-site, off-site, reactive or proactive.
Depending on the service level you customize, some services may include:
- Oracle packages, stored procedures, functions and triggers
- IFS Solution Manager and System Administration
- Oracle Data Base Administration Management
- IFS user profile and roles maintenance
- Printer setup and maintenance
- IFS Patch, Updates, Upgrades, and Customization Management
- PL/SQL scripts for automating event-driven notifications, data warehousing, and batch processing
- Technical assistance in troubleshooting issues
- System/Security Audits
- Performance tuning