IFS Application Managed Services
Corning Data offers IFS Application Managed Services for customers in need of application-related support at a flat monthly fee.
We offer only senior-level expertise with a single point of contact and guaranteed response times–anywhere in the world. Whether you need an expert on hand to field questions, need assistance configuring applications, or require more in-depth, hands-on consulting, we have service level options to fit your specific requirements.
Service options include:
24 x 7 global support desk with ticketing system
Application support
Configuration and processing options support
Issue logging, troubleshooting, and resolution
Report design & development
Defect reporting and escalation