IFS Application Managed Services
Corning Data offers IFS Application Managed Services for customers in need of application-related support at a flat monthly fee.
We offer only senior-level expertise with a single point of contact and guaranteed response times–anywhere in the world. Whether you need an expert on hand to field questions, need assistance configuring applications, or require more in-depth, hands-on consulting, we have service level options to fit your specific requirements.
Service options include:
- 24 x 7 global support desk with ticketing system
- Application support
- Configuration and processing options support
- Issue logging, troubleshooting, and resolution
- Report design & development
- Defect reporting and escalation