Application Managed Services

IFS Application Managed Services

Corning Data offers IFS Application Managed Services for customers in need of application-related support at a flat monthly fee.

We offer only senior-level expertise with a single point of contact and guaranteed response times–anywhere in the world. Whether you need an expert on hand to field questions, need assistance configuring applications, or require more in-depth, hands-on consulting, we have service level options to fit your specific requirements.

Service options include:

  • 24 x 7 global support desk with ticketing system
  • Application support
  • Configuration and processing options support
  • Issue logging, troubleshooting, and resolution
  • Report design & development
  • Defect reporting and escalation