While Oracle continues to roll out new updates for JD Edwards EnterpriseOne, Corning Data is expanding our Application Managed Services to help our clients realize the benefits of new features and to stay on course toward continuous improvement.
With Continuous Improvement Managed Services, we offer a variety of options to fit your budget and business needs. For a flat monthly fee, you can combine our Application Managed Services with Continuous Improvement initiatives.
Some of the services available include:
- Vision Tour – an in-depth analysis of your current business processes and JD Edwards licensing
- Business process improvement roadmap
- ROI proof of concept
- Oracle new feature services – we will analyze new releases to ensure you are taking full advantage of new features and functionality to meet your business goals
- 24 x 7 global support desk
- Application support
- Configuration and processing options support
- Issue logging, troubleshooting, and resolution
- Report design & development
- Defect reporting and escalation
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